We take great care to ensure your order is delivered to you in a safe and timely manner. It is of course very disappointed if your order is damaged during transport.
Call or email us, we will immediately get to work to solve it for you. What exactly we are going to do and what we want to know from you is listed below.
- Report the damage on the packing slip
- Take a picture if possible.
- Send the packing slip and photo with short content to contact@arppos.com.au
- Call us at 03 9028 5588 and we will get the solution.
Lack Quantity
We carefully check your order and the number of packages before delivered. While it may happen that your order is reported as a defect and you therefore do not receive (entirely) what you ordered, or we may have sent you the wrong product or number. That is of course very annoying.
Call or email us, we will immediately get to work to solve it for you. What we are going to do and what we want to know from you is listed below.
- Report the defect (wrong number of packages) on the consignment note of the carrier
- Wrong product or quantity delivered after check with packing slip
- Call us at 03 9028 5588 and we will get the solution.
